Social Media is Impacting The Business World Whether Business Is Ready Or Not
Wednesday, March 25th, 2009
Last week, Yahoo Finance posted an article by J. Bonasia titled, “Social Networking Is Fast Migrating To Business World”. In it, they talked about the impact platforms like Facebook and Twitter are having on allowing people to connect and how businesses are being prodded to get involved.
While the article mainly focuses on software for allowing companies to get involved in social networking, it did touch on some points relating to business in social media overall. Forrester analyst Jeremiah Owyang is quoted as saying, “Social networking can be a marketer’s dream, letting firms communicate directly with customers and partners. Traditional Web ads are already becoming less effective than campaigns that invite people to social Web pages where users can try things out and tell their friends.”
“Marketers moving quickly to embrace this trend will benefit, while those coming late to the party will struggle,”
The only thing I would add to the article is not just to move quickly, but to move quickly with a plan. Know what realistic goals are in social media and have a plan in place that includes interacting on platforms or groups where YOUR customers are. Just joining every popular platform out there will not help you. Also, make sure that you have a social media policy in place and that you educate your employees about if and how your company is comfortable with their participation in social media.
Hopefully, your company already has a plan in place and is taking advantage of social networking. This is not the latest fad that all of the cool kids are doing. This is the next level of interacting with customers, prospects, and business partners. The bus is leaving whether you’re on it or not.
Picture “DSC01368” by BRivey on Flickr.



